Sending a gift during the Valentine’s Day period (13th – 14th February 2012)?
To view the special event terms and conditions that will affect your order, please click here.
Where do you deliver Fruit Only products?
We deliver to Sydney, Melbourne, Canberra, Adelaide, Perth, Brisbane, Toowoomba, the Gold Coast and the Sunshine Coast.
Do you deliver same day?
Yes, however orders must be placed early in the morning. The latest time to place an order varies depending on the location.
Can I select the delivery time?
Delivery times are set to by 5.00pm for business and by 7.00pm for residential addresses. Your order could arrive anytime up to or before the set delivery time.
For some same day deliveries, by 5.00pm deliveries are restricted.
How much is delivery?
Delivery charges start from $9.95. Charges vary based on the time of ordering, the delivery location and what you choose as the delivery time.
To check how much delivery is, please go through the Checkout once you have selected a product.
Step 1 - Enter your Delivery Suburb
Step 2 - Enter your Delivery Date
Step 3 - Click on the Update button
How do I know if you’ve delivered my order?
To check, give us a call in the afternoon, a day after the selected delivery date.
Australian Callers: 1300 767 376. International Callers: +61 28346 9333
Our call centre is open 6.00am to 8.00pm weekdays and 7.00am to 4.00pm Saturdays, EST Time.
What happens if I supply the wrong address?
Please be very careful in providing us with correct and up to date information.
If you provide us with an incorrect address and we deliver your order as per your instructions, then we accept no responsibility for the mistake.
If we are unable to deliver to an incorrect address and the order is returned to our dispatch, we can redeliver, but at a charge of 50% of the original order cost plus the additional delivery charge.
Do you deliver on the weekend?
Saturday deliveries are available for Sydney, Melbourne, Adelaide, Canberra, Perth and Brisbane.
We do not deliver on Sundays unless stated otherwise.
Public Holiday Deliveries
Fruit Only is unable to deliver to certain locations during Public Holidays. Please be advised that delivery restrictions vary between States. To check if a delivery is possible give us a call.
Australian Callers: 1300 767 376.
International Callers: +61 28346 9333.
Special Event Deliveries – Valentine’s Day, Mother’s Day and Christmas
Christmas Period – 9th Monday to 24th Saturday December 2011
Valentine’s Day Period – 13th Monday to 14th Tuesday February 2012
Mother’s Day Period – 4th Friday to 6th Sunday February
All orders placed during special event periods are final and Fruit Only will not accept any changes, amendments or cancellations to orders.
Delivery terms and conditions are subject to change during special event periods.
Further Information
Please do not hesitate to contact one of our Customer Service Representatives if you have any further queries or concerns.
Within Australia: 1300 767 376
From Overseas: +61 2 8346 9333.
Our call centre is open 6.00am to 8.00pm weekdays and 7.00am to 4.00pm Saturdays, EST Time.
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